Across all these scenarios, IT fundamentals--like remote access, unified login systems, and interoperability across platforms--are being handled behind the scenes and consolidated into streamlined, user-friendly solutions. The way employees experience these tools, collectively known as the digital employee experience (DEX), can be a key component of achieving business outcomes: Deloitte finds that companies investing in frontline-focused digital tools see a 22 % boost in worker productivity, a doubling in customer satisfaction, and as much as a 25 % increase in profitability. As digital tools become everyday fixtures in operational contexts, companies face both opportunities and hurdles--and the stakes are only rising as emerging technologies like AI become more sophisticated. The organizations best positioned for an AI-first future are crafting thoughtful strategies to ensure digital systems align with the realities of daily work--and placing people at the heart of the whole process. Despite promising returns, many companies still face a last-mile challenge in delivering usable, effective tools to the frontline.

I've published a couple of articles lately about the need for organizations to have an artificial intelligence (AI) strategy and how AI can help organizations with employee development. It's possible that with all the conversation about AI technologies in today's news, organizations are talking about what AI could mean for their operation and how to get started. So, I wanted to bring in another technology expert to talk specifically about the things that organizations need to consider when looking at AI tools. Matthew Geohring, MS, is a technology solutions consultant for global insurance brokerage Hub International's HUB People & Technology Consulting Practice. Prior to joining HUB, Matthew spent time as both a human resources generalist and an in-house senior HRIS analyst. I'm excited to be sharing his thoughts with you today.

What are the use cases for embedding generative AI in your enterprise? How can it help ease burden of repetitive admin? Research firm Gartner reports that venture capital companies have invested over $1.7bn in generative AI solutions over the last three years. With AI-enhanced chatbots taking media by storm, this is only going to sharply increase. As it gains popularity among millions of users worldwide, there is no denying the power of generative AI for enterprise.

Human Resources (HR) departments play a critical role in managing an organization's most valuable asset -- its people. From recruiting new talent to managing employee benefits and compensation, HR teams are responsible for ensuring a company's workforce is engaged, productive, and motivated. HR departments can now leverage AI tools like ChatGPT to streamline their processes and achieve greater efficiency. ChatGPT can be a powerful tool for HR professionals in a variety of ways, including automating repetitive tasks, providing real-time support to employees, and enhancing the overall employee experience. Let's dive into some specific use cases for ChatGPT in human resources and talk about the benefits these types of language models can bring to HR departments and organizations as a whole.

Read on to learn several key ways AI can increase business productivity, including customer service, project management, and overall operations. Over the last few decades, we have seen a significant rise in technology adoption in everyday business. Organizations worldwide have undergone the digital revolution, embracing technologies that promise improved efficiency, productivity, and profitability. As a result, organizations have evinced interest in Artificial Intelligence (AI) and Machine Learning (ML). AI increases overall efficiency while assisting them to save the valuable time of their employees.

There's a running joke in my household that I'm living in the future because I really never know what year I'm in at the time because I'm always focused two to three years, four years out. So even while we're sitting in the beginnings of '23, I'm focused on '25, 2026. This is CES Tech Talk. CES 2023 is January 5th through 8th in Las Vegas. We are here to get you hyped and get you smart about the world's most influential tech event. At CES, innovation is everything and everywhere, so much so that the word itself may seem to lose its meaning. But what does innovation mean, and how do you do it right? To find out, let's talk with Tom Butler, executive director of global commercial portfolio and product management at Lenovo, where he works on ThinkPad and ThinkBook laptops. What are you excited about for CES 2023? Well, James, I wish I could show you because there's some really cool things coming, but we're not quite ready to share those just yet.

Truly transformative technology advances have always freed us from the constraints of our bodies, mind and how they work. Our mastery of fire freed us from the darkness and helped protect us from predators, in addition to giving us control over our environment. Farming freed us, in large part, from the relentless fear of hunger. Steam power freed us from the narrow constraints of our own physical strength. Computers gave us the ability to process numerical data faster than our brains could ever hope, and so on.

The Josh Bersin Company, a research and advisory company focused on HR and workforce strategies, has published a new high-impact report, Best Practices for HCM Excellence: The SAP SuccessFactors Edition, that showcases the best current global examples of HCM excellence using the SAP SuccessFactors Human Experience Management (HXM) Suite. By building on earlier research, the tactical and strategic methodology shared in this new report also allows for broad applicability beyond SAP SuccessFactors technology users. HCM technology, due to its cost and potential business impact, is one of the single largest investments an organization can make, yet many companies don't fully realize its expected value. This is because they are not using the platforms to their full potential, and/or their HR-related technology systems are too fragmented or limited in scope, restricting overall employee/workplace visibility, say Josh Bersin Company experts. Although many HCM best practices are determined at a strategic level, the role of technology can have a strong bearing on employers' awareness of the opportunities for improvement, the particular issues holding them back, and the levers for success in their respective organization.

Xoxoday, a global SaaS Fintech company known for its rewards, engagement, and loyalty infrastructure for businesses, announced a technology partnership with UKG, a leading provider of HR, payroll, & workforce management solutions. This will help organizations and HR leaders elevate the workplace experience through a holistic employee engagement approach that connects, aligns, empowers, & motivates teams. This partnership helps solve significant new-age crises of disengagement and attrition by focusing on employee experience. While UKG helps streamline human capital management and HR service delivery, Xoxoday Empuls helps drive multi-dimensional employee engagement. The partnership also aims to address challenges brought about by the'Great Resignation' by attracting and retaining top talent, maximizing ROI from every business' biggest resource – their people.

Digital transformation (DX) is not just a differentiator but a matter of survival in the modern business world. And while a maelstrom of technologies, including cloud computing, mobility, IoT, and AR-VR, are delivering value and creating better experiences for customers, studies show that Artificial Intelligence (AI) will play the most crucial role in driving businesses through DX. That said, while leading tech companies such as Amazon, Netflix, and Google use AI and Machine Learning (ML) at scale in their core business processes, small and medium-sized enterprises often struggle to expand their machine learning projects beyond a small pilot scope. In a Deloitte survey involving 2,875 executives from 11 top economies, 79% of leading digital transformers (as against 49% of the starters) stated that their AI initiatives are essential to their market competitiveness. As a catalyst for digital transformation, AI helps companies become more data-driven, accelerate innovation, strengthen decision-making and increase productivity with better resource utilization in crucial business functions and domains.